The Next Steps
Care Centres
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Have we answered all of your questions? Our experienced Customer Service & Sales team are available to assist you in exploring your individual needs.
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You will need to organise an assessment by the Aged Care Assessment Team (ACAT) prior to being considered for an IRT Care Centre. ACAT can be contacted on:
NSW 1300 792 755
ACT 02 6207 9977
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We recommend you seek independent financial and legal advice to make sure your decision best suits your financial needs.
To find out more about accommodation costs contact the Aged Care Information line at the Department of Health and Ageing on Freecall 1800 200 422.
Centrelink can be consulted to assist you in understanding their assets and income assessments on Freecall 1800 227 475.
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Research your options with us and other providers. We are confident in our Lifestyle and Care solutions but understand there are many factors you need to consider. We understand this is an important decision that affects not only you, but also your loved ones.
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Discuss the opportunity to visit your preferred Care Centre with our Customer Service & Sales team. This will give you the opportunity to talk to existing residents.
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Talk to your family and friends. We know how important it is to have them with you for support in making the right decision.
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To find out more about Care Centre accreditation and check whether those Care Centres of interest are accredited, you can visit the Aged Care Standards & Accreditation Agency online.
- If you feel an IRT Care Centre is the right choice for you or those you care about, our Customer Service & Sales team is available to assist you.





